Please read these Terms & Conditions carefully before using the f999 platform. By registering or using any of our services, you agree to be bound by all the terms set out here.
Before reading through the full terms, here are six key points every f999 member should understand.
F999 is an adults-only gaming platform. Only individuals aged 18 and above are permitted to register and use this platform. Registration by minors is strictly prohibited.
Each player is permitted to hold only one f999 account. Multiple account registrations by the same individual constitute a serious violation and may result in the closure of all associated accounts and forfeiture of balances.
All transactions on f999 are processed in Malaysian Ringgit (RM). Supported payment methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks.
All f999 bonuses and promotions are subject to the specified rollover requirements. Bonuses may not be withdrawn directly until the applicable rollover conditions have been fully met.
F999 reserves the right to request identity verification documents at any time, particularly before processing large withdrawals. This process is in place to protect the security of your account and to meet compliance requirements.
F999 is committed to responsible gaming. We provide self-control tools including deposit limits, session time limits, and self-exclusion options to help players stay in control of their gaming habits.
Welcome to f999, an online gaming platform operating under the domain f999-jit.com. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and f999 ("Company", "we", "us").
By accessing, registering for, or using any part of the f999 platform — including the website, mobile app, gaming services, and all related features — you confirm that you have read, understood, and agree to be fully bound by these Terms.
Important: If you do not agree with any part of these Terms, please stop using the f999 platform immediately. Continued use of the platform constitutes full acceptance of all terms stated herein.
These Terms are to be read together with our Privacy Policy and Responsible Gaming Policy of ours, each of which forms part of the overall agreement between you and f999.
To be eligible to register and use the f999 platform, you must meet all of the following eligibility requirements at all times:
f999 reserves the right to request proof of age at any time. If a member is found to be underage, the account will be closed immediately and all balances, including winnings, will be forfeited without any compensation.
Registering for an f999 account is free and open to all individuals who meet the eligibility requirements. During registration, you are required to provide information that is truthful, accurate, current, and complete. f999 is not liable for any losses arising from inaccurate information provided at the time of registration.
Each individual is only permitted to hold one (1) f999 account only. This includes:
If f999 identifies multiple accounts linked to the same individual, the Company reserves the right to merge, suspend, or close all such accounts and forfeit any accumulated balances and bonuses.
You are solely responsible for keeping your account password confidential. Do not share your password with anyone, including f999's support team — we will never ask for your password.
All financial transactions on the f999 platform are conducted in Malaysian Ringgit (MYR). f999 supports a variety of local Malaysian payment methods for members' convenience:
Deposit Limit: The minimum deposit is RM 10 per transaction. The maximum daily deposit limit is subject to your chosen payment method and account tier. Deposits are typically processed instantly upon confirmation from the payment provider.
Withdrawal: The minimum withdrawal amount is RM 30 per request. Withdrawal processing times range from 30 minutes to 24 hours, depending on the payment method and the verification process required. Withdrawals may only be made to the same account or payment method used for the original deposit.
Withdrawals exceeding RM 5,000 may require additional identity verification (KYC) before being processed. f999 reserves the right to delay withdrawals until the verification process is fully completed.
F999 is not responsible for any payment delays caused by third parties such as banks or e-wallet providers. Should you encounter any transaction issues, please contact our support team via Live Chat 24/7.
F999 offers a wide range of bonuses and promotions for both new and existing members, including a welcome bonus, reload bonuses, weekly cashback, VIP reward bonuses, and other periodic promotions. All bonuses are subject to the following specific conditions:
f999 reserves the right to void bonuses and any winnings derived from them if there is evidence of misuse, abuse, or any attempt to exploit the bonus system. This includes the use of multiple accounts to claim duplicate bonuses.
The specific terms for each promotion will be detailed on the Promotions us. Please read the relevant promotion's terms before claiming any bonus.
The f999 platform offers a wide range of game categories, including video slots, live table games (Baccarat, Blackjack, Roulette, Dragon Tiger), football Sports Betting (Malaysia Super League, EPL, La Liga), lottery, e-sports, and more. Each game category has its own rules that all members are required to follow.
Progressive jackpot winnings on f999 are subject to a special verification process. Large jackpot payouts may be disbursed in instalments in accordance with f999's payout policy in effect at the time.
F999 is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, the following conduct is strictly prohibited on the f999 platform:
Violation of any of the above rules may result in immediate account suspension, forfeiture of balances and bonuses, and legal action where necessary. f999 reserves the right to take whatever action it deems appropriate without prior notice to any member who breaches these terms.
Keeping your account secure is a shared responsibility between you and f999. We use 256-bit SSL encryption to protect all data and transactions. That said, you should also take the following steps to safeguard your account:
f999 will never ask for your password via email, Live Chat, or phone. If you receive any such request, please report it to our security team immediately at support@f999-jit.com.
F999 takes member privacy very seriously. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy our comprehensive policy. By using the f999 platform, you agree to the data practices described in that Privacy Policy.
In summary, f999 collects your personal data for the following purposes:
F999 will not sell, rent, or share your personal data with third parties for marketing purposes without your consent. Your data is protected to the highest industry standards and stored on secure servers.
The f999 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform operates without interruption, we cannot guarantee that our services will always be free from technical errors or unforeseen disruptions.
F999 shall not be held responsible for:
f999's maximum liability under any circumstances shall not exceed the total amount you have deposited in the 30 days prior to the incident giving rise to the claim.
You may close your f999 account at any time by contacting our support team via Live Chat or email at support@f999-jit.com. Before your account closure is processed, please ensure there are no pending withdrawals and that all bonus conditions have been fulfilled.
F999 reserves the right to suspend or close any member's account without prior notice if:
For accounts closed due to a breach of terms, f999 reserves the right to forfeit all balances, bonuses, and winnings held in those accounts. For voluntary closures initiated by the member, any valid balance will be returned once the verification process is complete.
F999 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Such amendments take effect immediately upon being published on the f999 platform. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version in force.
Your continued use of the f999 platform following any amendments constitutes your acceptance of the revised terms.
These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall be resolved through binding arbitration in Malaysia, unless your local laws require otherwise.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the f999 support team via:
Effective date of these Terms & Conditions: 1 January 2026. This version supersedes all previously published versions of the Terms.
When it comes to online gaming platforms, many Malaysian players tend to hit "Agree" without actually reading the Terms & Conditions in front of them. Honestly, we've all done it. But at f999, we want every member to truly understand what they're agreeing to before they start playing — not to make things difficult, but because we believe players who understand the terms clearly will have a better and safer experience on our platform.
The f999 Terms & Conditions are more than just a dry legal document. They are the living guidelines of our platform — a framework that ensures every interaction between f999 and its members is fair, transparent, and clear. From how we handle your first RM 10 deposit to how we manage a multi-million-ringgit jackpot win, everything is clearly set out in these terms.
This is one of the most common questions we receive from new members. The answer is simple — f999 is a platform built for Malaysian players, by a team that understands what local players need. We believe players deserve to understand their rights and responsibilities in a language they are most comfortable with. Terms written in difficult language or filled with legal jargon that no one understands are not only unhelpful — they can lead to misunderstandings that are damaging to everyone involved.
That is why we at f999 strive to write our Terms & Conditions in language that everyone can understand — from seasoned players who have been on online platforms for years, to those trying online gaming for the very first time. If any section is still unclear, our Malaysian-speaking support team is always on hand to help you through it.
One of the most frequently asked questions from Malaysian players is about deposit and withdrawal fees. Our answer is straightforward — f999 does not charge any additional fees for deposits or withdrawals. Deposit RM 100 via Touch 'n Go eWallet or DuitNow, and you will receive RM 100 in your f999 account. Request a withdrawal of RM 500 in winnings, and you will receive the full RM 500 in your bank account or e-wallet.
However, it is important to note that some payment providers may charge their own processing fees, which are outside f999's control. For example, certain banks may impose a fee for FPX transfers. Such fees are the responsibility of the respective payment provider and are not charged by f999. We recommend reviewing your preferred payment provider's terms before making any transaction.
Bonuses are one of the main reasons players choose f999 over other platforms. Our welcome bonus, weekly cashback, and exclusive VIP rewards are among the most competitive in Malaysia's online gaming industry. That said, we understand bonus terms can sometimes be a little confusing, so let us break it down in a simpler way.
Imagine you receive a RM 50 bonus with a 10x rollover requirement. This means you must place a total of RM 500 in bets (i.e. RM 50 × 10) using the bonus funds before you can withdraw any resulting winnings. This is standard practice across the global industry and is not unique to f999. Rollover requirements exist to ensure the fairness of the bonus system and to prevent abuse by irresponsible parties.
Importantly, f999 always displays rollover requirements clearly and transparently on every bonus offer. We don't believe in hidden terms. If you're unsure about the conditions of any bonus, just reach out to our support team before claiming it — it's always better to ask upfront than to be disappointed later.
At f999, we believe online gaming should be a source of enjoyable entertainment — not stress or financial hardship. That is why our Terms & Conditions clearly set out our commitment to responsible gaming, and we provide a range of practical tools to help players stay in control.
If you feel that gaming is starting to have a negative impact on your life, f999 is here to help. You can set daily, weekly, or monthly deposit limits, loss limits, session time limits, or activate a full self-exclusion from our platform. All these tools are accessible directly from your account settings with no bureaucratic hassle. Visit the Responsible Gaming to learn more about all available tools and resources.
In closing, f999's Terms & Conditions form the foundation of trust between our platform and every member who joins us. We take this responsibility seriously and continually strive to ensure that every term is fair, clear, and easy for all Malaysian players to understand. Thank you for taking the time to read and familiarise yourself with these Terms — we truly value your commitment to being a responsible f999 member.
Now that you're familiar with our Terms & Conditions, you're all set for a safe and enjoyable gaming journey with f999. Register today and claim your exclusive welcome bonus as a new member!